tiro logo

Legal Notice

Company Information

tiro UG (haftungsbeschränkt)

Represented by: Paul von Kunhardt

Contact

Address: Solinger Str. 3

10555 Berlin

Germany

Email: contact@tiro-app.de

Phone: +491722475550

Registration

Commercial Register: Amtsgericht Berlin-Charlottenburg

Registration Number: HRB 270107

Responsible for Content (§ 55 Abs. 2 RStV)

[Same as above]

Privacy Policy

Last updated: 12/17/2024

1. Introduction

This Privacy Policy explains how tiro UG (haftungsbeschränkt) ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring your privacy and protecting your personal data in compliance with GDPR and other applicable data protection laws.

2. Information We Collect

We collect and process the following types of information:

  • Account information (name, email address)
  • Authentication data (managed securely by Clerk)
  • User-generated content (topics, flashcards, study materials)
  • Learning progress data (review history, performance metrics)
  • Payment information (processed securely by Stripe)
  • Usage data (activity logs, interaction with features)

3. How We Use Your Information

  • To provide and maintain our service
  • To personalize your learning experience
  • To process payments and manage subscriptions
  • To track learning progress and provide analytics
  • To communicate important updates and information
  • To improve our services and develop new features
  • To ensure platform security and prevent abuse

4. Data Security

We implement robust security measures to protect your data:

  • Authentication security through Clerk, including:
    • Protection against XSS attacks
    • CSRF protection
    • Session fixation protection
    • Secure password management
  • Encrypted data transmission using SSL/TLS
  • Secure payment processing through Stripe
  • Regular security audits and monitoring

5. Third-Party Services

We work with trusted third-party services:

  • Clerk: User authentication and account management
  • Stripe: Payment processing
  • Convex: Database and backend services
  • LiveKit: Voice assistant functionality
  • Resend: Email communications
  • Sentry: Error tracking
  • Posthog: Analytics

6. Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

7. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@tiro-app.de

Address: Solinger Str. 3, 10555 Berlin, Germany

Terms & Conditions

Muss noch angepasst werden

Terms

These Terms and Conditions (“Terms”) constitute a legal agreement between you (“User”, “you”) and tiro UG (haftungsbeschränkt), a company registered under the laws of Berlin, Germany (“Company”, “we”, “us”, “our”). By using our website (the “Website”), which includes directory services and digital products such as online courses, you agree to these Terms. If you do not agree, please refrain from using the Website and its services.

Website Services

a. Directory Listings

  • Users can sign-up, submit listings, and purchase additional exposure, such as a “featured” listing spot.
  • These additional advertising services are non-refundable.
  • Listings are subject to review and will be published upon approval.
  • We do not verify the accuracy of listings and cannot be held liable for any inaccuracies.

Content Responsibility: We are not responsible for the content, claims, or data mentioned in the listings. These are user-submitted, and we do not verify their accuracy or legitimacy.

Liability for Scams or Fraud: We cannot be held liable if a listing is fraudulent or results in scams. Users interact with listings at their own risk.

Reporting Mechanism: Users have the option to “Report” a listing if they deem it inappropriate for any reason. We encourage users to exercise this option responsibly.

Action Against Inappropriate Content: Upon receiving a report, we will take swift action to review and, if necessary, remove inappropriate content. However, our ability to control or prevent inappropriate listings is limited, and we do not guarantee the prevention of such content.

Disclaimer for User Interaction: We are not liable for any interactions or transactions made between users through the directory listings. Users are advised to exercise due diligence while engaging with other users through the Website.

Indemnification Clause: Users agree to indemnify and hold harmless the Website, its owners, affiliates, and service providers from any claims, damages, losses, or expenses arising from their listings and interactions with other users.

b. Digital Products and Courses

  • The Website may offer digital products, including information products such as online courses or digital books, consisting of video and/or text content.
  • Access to digital products is through a member-only area.
  • The course videos may be voiced using an AI-cloned voice of the instructor, not a real human voice. You hereby acknowledge and accept this aspect of the course content.
  • You will NOT be permitted to download videos from our Website directly to your device. All content may only be accessed online through your paid account on our Website.

2. User Account and Security

  • You are responsible for maintaining the security of your account. Sharing or trading your account is prohibited and may result in termination without a refund.
  • Keep your account credentials confidential.

3. Copyright and Intellectual Property

  • All course material and Website content are owned by us and protected by copyright laws.
  • Unauthorized use, resale, or distribution is strictly prohibited and may result in account suspension or termination.

4. Email Communication and Business Changes

  • Upon transaction, you may be added to our email list for updates and marketing.
  • We reserve the right to transfer the email list to another entity if the business is acquired.

5. Course Certificates

  • Digital certificates may be issued upon course completion and survey submission.
  • Certificates are non-transferable and must not be duplicated or altered.

6. Disclaimer of Warranties and Limitation of Liability

  • The Website and its services are provided “as is” and “as available” without any warranties, express or implied.
  • We do not warrant that the Website will function uninterrupted or be error-free.
  • We are not liable for any damages arising from your use of the Website, including loss of data or profit, or business interruption.
  • The limitations of liability may not apply if prohibited by jurisdiction.

7. Data Collection and Payment Processing

  • We collect your name and email address for account setup and communication.
  • All payment processes are handled through a third-party payment processor, such as Stripe.

8. Links to Third-Party Websites

  • The Website may contain links to third-party websites not owned or controlled by us.
  • We assume no responsibility for the content, policies, or practices of any third-party websites.
  • We advise users to read the terms and conditions of third-party websites.

9. Release and Indemnity

  • By using the Website, you release us from any liability related to its use.
  • You agree to indemnify and hold us harmless against any claims arising from your violation of these Terms.
  • This includes covering legal and accounting fees resulting from your violation.

10. Governing Law and Jurisdiction

  • These Terms are governed by and construed in accordance with the laws of Berlin, Germany.
  • Any disputes will be resolved under the jurisdiction of Berlin courts.
  • The invalidity of any provision of these Terms does not affect the validity of the remaining provisions.

11. Modifications to Terms

  • We reserve the right to modify these Terms at any time.
  • Changes become effective immediately upon posting on the Website.
  • Continued use after changes constitutes acceptance of the new Terms.

12. Contact Us

For inquiries regarding these Terms or any aspect of the Website, please contact us.